Privacy Notice
Privacy Notice
Effective Date: September 2026
At Flarvex, operated by Ningbo Shangcheng Digital Technology Co., Ltd., protecting customer privacy and maintaining secure online operations are important parts of our commitment to providing a safe and reliable shopping experience.
This Privacy Notice explains how we collect, use, store, and protect your personal information when you visit our website, purchase products, or interact with our services.
Our collections include DIY & Craft Kits, Seasonal Dรฉcor, Clever Everyday Finds, and other creative and practical products designed to make everyday life more enjoyable.
1. Information We Collect
To provide a smooth shopping experience, process orders, and improve our services, we may collect different types of information.
Customer-Provided Information
When you place an order, contact us, or interact with our store, we may collect information such as:
- Full name
- Shipping address
- Billing address
- Email address
- Telephone number
- Order details
- Customer service communications
Payment Information
Payments are processed securely through trusted third-party payment providers.
Flarvex does not store complete payment card numbers, CVV codes, or other sensitive payment information on our own servers.
Automatically Collected Information
When you visit our website, certain technical information may be collected automatically through cookies and similar technologies, including:
- IP address
- Browser type
- Device information
- Operating system
- Website activity
- Pages viewed
- Products viewed
- Shopping behavior
2. How We Use Your Information
We use collected information for legitimate business purposes, including:
Order Processing & Fulfillment
To:
- Process payments
- Confirm orders
- Arrange shipping
- Provide delivery updates
- Handle returns and customer requests
Website Improvement
To:
- Improve website functionality
- Understand customer preferences
- Optimize product selections
- Improve shopping experiences
Customer Communication
To:
- Send order confirmations
- Provide important updates
- Respond to customer inquiries
- Send promotional communications when you have provided appropriate consent
Security & Fraud Prevention
To:
- Detect suspicious activity
- Prevent fraudulent transactions
- Protect our customers and website security
3. Security Measures
We use reasonable technical and organizational safeguards designed to protect customer information.
These measures include:
SSL Encryption
Sensitive information transmitted through our website is protected using secure encryption technology.
Limited Access
Customer information is only accessible to authorized personnel and service providers who require it to perform necessary business functions.
Secure Payment Processing
Payment transactions are handled through secure payment providers that follow industry security standards.
4. Information Sharing & Third-Party Services
Flarvex does not sell, rent, or trade customer personal information for direct financial compensation.
However, we may share information with trusted service providers that help us operate our business, including:
- Shopify (e-commerce platform)
- Payment processors
- Shipping and fulfillment providers
- Customer support services
- Analytics providers
- Advertising and marketing partners
These providers only receive information necessary to perform their specific services.
Our website may use third-party services for analytics, advertising measurement, and marketing purposes, including:
Meta Platforms
Used for advertising performance measurement and marketing services.
Meta Privacy Policy:
https://www.facebook.com/privacy/policy
Google Services
Used for website analytics, advertising measurement, and related services.
Google Privacy Policy:
https://policies.google.com/privacy
5. Cookies & Tracking Technologies
Flarvex uses cookies and similar technologies to improve your browsing and shopping experience.
Cookies may help us:
- Remember items added to your shopping cart
- Understand website traffic and customer behavior
- Improve website performance
- Measure advertising effectiveness
- Provide more relevant product recommendations
You may manage or disable cookies through your browser settings.
Please note that disabling certain cookies may affect some website functions.
6. Children's Privacy
Flarvex is intended for general audiences.
We do not knowingly collect personal information from children under the age of 13.
If we become aware that personal information has been collected from a child under 13 without appropriate authorization, we will take reasonable steps to remove that information.
7. California Privacy Rights (CCPA/CPRA)
California residents may have certain privacy rights regarding their personal information.
Depending on applicable law, these rights may include:
- The right to know what personal information is collected
- The right to request access to personal information
- The right to request deletion of personal information
- The right to correct inaccurate information
- The right to opt out of certain data sharing or targeted advertising activities
To submit a privacy request, please contact us at:
We may need to verify your identity before completing certain requests.
8. European Economic Area (EEA) Privacy Rights
If you are located in the European Economic Area (EEA), you may have rights under applicable data protection laws, including:
- Accessing your personal information
- Requesting correction
- Requesting deletion
- Restricting certain processing activities
- Requesting data portability
To exercise applicable privacy rights, please contact:
9. Marketing Communications
If you subscribe to our marketing communications, we may send you information about:
- New products
- Promotions
- Seasonal collections
- Special offers
You may unsubscribe from promotional emails at any time by following the unsubscribe instructions included in our emails.
10. Data Breach Response
In the event of a confirmed security incident involving personal information, Flarvex will take reasonable steps to investigate, protect affected information, and provide notifications where required by applicable laws.
11. Changes to This Privacy Notice
We may update this Privacy Notice from time to time to reflect changes in our services, business practices, or legal requirements.
Any updates will be posted on this page with a revised effective date.
12. Contact Information
If you have questions about this Privacy Notice, your personal information, or wish to submit a privacy request, please contact us:
Brand: Flarvex
Managing Company: Ningbo Shangcheng Digital Technology Co., Ltd.
Business Address:
Room 008, Centralized Office,
A1018, Building 2,
No. 8 Xingye Avenue,
Xinqi Subdistrict,
Beilun District,
Ningbo City,
Zhejiang Province,
China
Email: service@flarvex.com
Customer Service: +1 9096396795